Yale Honors Dealer of Excellence Award Winners

Yale Materials Handling Corporation has named its top performing dealers with the 2014 Dealer of Excellence award. The award honors Yale dealers that have exhibited focused leadership, and continue to drive their customers to the highest level of performance in all functional areas of material handling.

“Our dealers continue to demonstrate an exceptional commitment to service, providing expert knowledge and support that exceeds customer expectations and attracts new business,” said Bob Sattler, vice president of dealer business development, Yale. “The Yale dealer network is one of the largest in the material handing industry, and our dealer of excellence recipients have proven to meet the most demanding criteria, standing out from a remarkably talented group of dealers.”

To receive the award, dealers must meet rigorous business practice standards and performance criteria including superior customer satisfaction, general management, truck sales, short-term rental, aftermarket sales and parts and training and service. Each year, the program requirements are assessed and modified to ensure that performance standards keep pace with increasing customer expectations and heightened industry demands.

• 2014 Dealer Excellence Recipients are listed (dealer first followed by dealer principle): Alta Equipment (Eastern MI Division), Steve Greenawalt; Berry Material Handling, Joe Wilson; Black Equipment Company Inc., Scott Bonnell; Burns Industrial Equipment, Inc., Christopher Burns; Dougherty Equipment Company (NC Division), Michael Dougherty; Eastern Lift Truck Co. Inc., Mike Pruitt; Fairchild Equipment Inc. (WI. Division), Gary Fairchild; Hilo Materials Handling Group, Steve LoPiccolo; Hy-Tek Material Handling, Sam Grooms; Insley-McEntee Equipment Company, Inc., Philip Robinson; Key Material Handling Equipment Co. Inc., Robert Kehley; MacKinnon Equipment & Services, Sandy MacKinnon; Medley Material Handling Company, Mark Medley; Northland Industrial Truck Co., Inc. (MA Division), Alan Hammersley; Riekes Equipment Company, Duncan Murphy; Yale Carolinas-East, Gray Wheeler.
  

  To receive the award, dealers must meet rigorous business practice standards.

The Yale Dealer of Excellence recipients were honored with a special awards celebration on April 10 2015 in Newport Beach, California. The 2014 Dealer of Excellence program marks the 21st year that Yale has honored its highest performing dealers.